FAQ

Ferosom Forte is a newer iron supplement that does not cause side effects and has been shown to have similar absorption rates to certain doses of IV iron. This is all thanks to our unique formulation that combines liposomal iron with our proprietary LCE Coat™. Ferosom Forte has 21-30 mg of elemental iron, a small amount but with one of the highest absorption rates for an oral iron supplement.

Liposomal form refers to an advanced nutrient delivery system that is known for boosting the benefits of supplementation and its high bioavailability. Ferosom's liposomal iron and LCE Coat™ work together to protect the iron from being broken down by stomach acid and bacteria. This ensures you don’t experience any of those unpleasant side effects like constipation, nausea and stomach pain. You can learn more here.

No, our customers rarely experience any side effects. Ferosom Forte is formulated to be absorbed directly into your small intestine, significantly reducing the amount of unabsorbed iron in your stomach. This means there is a very low chance of experiencing gastrointestinal side effects like constipation, nausea and stomach pain. Based on multiple studies, it is reported that only 3% of people experience adverse side effects from oral liposomal iron.

Our dosage is lower than most iron supplements because Ferosom Forte comes in liposomal form. Liposomal form is an advanced nutrient delivery system that greatly increases absorption and bioavailability, so only a small amount is needed. In addition, coated liposomal iron has been clinically shown to have similar absorption rates to certain doses of IV iron.

Other iron supplements contain such a high dose (like 150mg) because only about 10% of the iron actually gets absorbed and results in a lot of ‘free floating iron’ in the stomach (unabsorbed iron). High doses of unabsorbed iron is what causes those unpleasant side effects.

Some customers begin to experience the benefits of Ferosom Forte within the first 4 weeks of taking it. However, this can vary from person-to-person and the severity of their iron deficiency. We recommend taking Ferosom Forte daily for at least 3-6 months to see an improvement in your iron levels.

Ferosom Forte capsules contain 30 mg of elemental iron and also include vitamin C for enhanced absorption. Ferosom Forte sachets contain 21 mg of elemental iron and include vitamins C, D, B6, B12 and folic acid.

It’s super important to us that both Ferosom Forte sachets and capsules are non restrictive and fit many different lifestyles. That’s why Ferosom Forte products are vegan (dairy-free), gluten-free, non-GMO, and halal.

No, there is no designated time to take Ferosom Forte. The best time of day to take it is when it’s most convenient for you and your lifestyle. If you are taking other medications, then you may want to take them a few hours apart, however, your healthcare practitioner will be able to advise you on whether or not that is necessary.

Most iron supplements do require you to avoid food/beverages that contain calcium or caffeine, however since Ferosom Forte is in liposomal form, absorption is not affected by calcium or caffeine. So go ahead and enjoy your morning coffee with Ferosom Forte.

Yes, Ferosom Forte is a safe option and often recommended to take during pregnancy or while breastfeeding. In fact, Ferosom Forte sachets are recognized by The Society of Obstetricians and Gynaecologists of Canada (SOGC). As always, we also recommend speaking with your healthcare practitioner before making any dietary or lifestyle changes. Click here to learn more about iron-deficiency during pregnancy and how Ferosom Forte can help.

Ferosom Forte is safe for all ages, however, children do have a specific dose. We always recommend consulting a healthcare practitioner before having your child start Ferosom Forte.

You can buy Ferosom Forte from our online store, Amazon, Fullscript, well.ca or in-store at Rexall, Nature’s Emporium, Ambrosia and other independent health food stores.

If you would like to have your pharmacy order Ferosom Forte for you, many can do so by ordering directly through McKesson.

All Ferosom Forte products are proudly made in Ontario, Canada.

If you are not fully satisfied with our iron supplement, you can receive a refund within 30 days of your purchase. Please email; info@ferosomcanada.com for assistance with this.

We are confident Ferosom Forte will help you achieve healthy iron levels without the side effects. Please keep in mind, the 30-Day Money Back Guarantee program is only valid for Ferosom Forte products purchased directly through our website: www.ferosomcanada.com.

Only one capsule daily is needed for optimal iron maintenance and/or treatment of iron deficiency anemia, however, everyone’s iron needs are unique. As always, we recommend consulting a healthcare practitioner to discuss your iron needs before starting any new supplement.

Ferosom Forte capsules are tasteless. There is no harsh metallic taste like some other iron supplements.

Medicinal Ingredients (per capsule):

Elemental Iron (Ferric pyrophosphate microencapsulated LCE Liposomal™ form) – 30 mg

Ascorbic Acid (Vitamin C) – 70 mg

Non-Medicinal Ingredients:

Hyprolose, lecithin, magnesium stearate, microcrystalline cellulose, pullulan, silicon dioxide, starch-maize.

Our products are shelf stable and good for two years from the time of manufacturing. When you receive your capsules, you will find an expiry date on the box. You should consume them by that expiry date.

Yes, you can buy the capsules in bulk. When you buy 3 boxes you save 5% and when you buy 5 boxes you save 10%. Shopping in bulk can be used in conjunction with discount/promotion codes or your subscription order.

Only one sachet daily is needed for optimal iron maintenance and/or treatment of iron deficiency anemia, however, everyone’s iron needs are unique. As always, we recommend consulting a healthcare practitioner to discuss your iron needs before starting any new supplement.

The sachets are a berry-flavoured powder. We have had a few customers say that the sachets remind them of a pixie stick candy flavour.

There are multiple different ways you can take Ferosom’s sachets. They can be mixed into water, a smoothie/juice or yogurt. Our favourite way to take the sachets is to pour the powder directly into your mouth and let it dissolve. Just be sure not to mix Ferosom Forte sachets into any hot beverages/food.

Medicinal Ingredients (per sachet):

Elemental Iron (Ferric pyrophosphate microencapsulated LCE Liposomal™ form) – 21 mg

Ascorbic Acid (Vitamin C) – 70 mg

Vitamin D – 10 mcg

Vitamin B6 – 1 mg

Vitamin B12 – 1.75 mcg

Folic Acid – 400 mcg

Non-Medicinal Ingredients:

Guar gum, lecithin, maltodextrin, silicon dioxide, starch-maize, sucralose, xanthan gum, d-Sorbitol.

Our products are shelf stable and good for two years from the time of manufacturing. When you receive your sachets, you will find an expiry date on the box. You should consume them by that expiry date.

Yes, you can buy the sachets in bulk. When you buy 3 boxes you save 5% and when you buy 5 boxes you save 10%. Shopping in bulk can be used in conjunction with discount/promotional codes or your subscription order.

Ferosom Forte’s subscription program is a recurring order, billed and shipped automatically at the chosen frequency, until canceled or skipped. With each subscription order, you save 20% on your chosen Ferosom Forte product. You can subscribe to 1 box of product or shop bulk and save an additional 5% on 3 boxes or 10% on 5 boxes. You can choose to have your subscription delivered every 15, 55, or 95 days. You can skip, pause or cancel your subscription at any time, right from your account – you’re in control.

Usually when this happens, the customer has processed the order as a guest. To set up an account, use this link: https://www.ferosomcanada.com/account/register.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login.

Click My Subscriptions and you will see your next order date bolded at the top of the page.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login. 

Click My Subscriptions > View Details. Make any necessary adjustments by selecting, Order now or Reschedule.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login. Click My Subscriptions > View Details. From there you can select, Skip order or Delay.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login. Click My Subscriptions > View Details. You will then see your shipping and payment details, you can select either, Pause Subscription or Cancel Subscription.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login. Click My Subscriptions > View Details. Under “Payment details” select, Update and a link will be sent to your email to make any necessary changes.

Sign into your online account here: https://ferosom-forte.myshopify.com/account/login.

Click My Subscriptions > View Details. Under “Shipping address” select, Edit to update your address.

Unless stated otherwise, no other offer, discount or promotional code is able to be used with a subscription order. Our subscription offer includes 20% off all single and bulk product orders, loyalty points earned (1 point earned for every $1 spent), plus free shipping on orders over $50. You are free to use any valid, unexpired discount code on a one-time use purchase during the offer window.

We are always happy to help you with your subscription or any other questions you might have. Please feel free to reach out to us via email at info@ferosomcanada.com or call us at 1-888-622-3613.

Ferosom Rewards is Ferosom Forte’s exclusive loyalty program that allows you to earn points as you shop and complete other actions. You can then redeem your points for savings off your favourite Ferosom Forte products.

For every dollar you spend, you earn one point. You can also earn points when you create an account, leave a review, celebrate your birthday, follow us on socials and more.

Yes, your points will expire after two years from the date you earned the points.

You can create an account and sign up to the program by clicking on ‘Join Now’ via the rewards dashboard here.

When you’re ready to redeem your points, be sure you’re logged into your Ferosom account. Once logged in, head down to the footer menu and click on ‘Ferosom Rewards’. This will bring you to your rewards dashboard. From here, you can see how many rewards you have. Scroll down the page to see what you’re eligible to redeem. Once you select a voucher to redeem, you will be sent a unique discount code via email. You can then copy and paste this code into the discount field at checkout. This code will not expire until it has been used. You can redeem your points for $5, $10, $20 or $40 off your order.

You will receive an email notification when you have taken a new action and earned points – these points will be reflected immediately after an action has taken place. Your points can be viewed from the rewards dashboard here.

Unfortunately not – you’ll only be eligible to receive points on purchases made after joining the rewards program. However, you’ll earn 50 points just for signing up!

Once you’ve selected a voucher to redeem your points for ($5, $10, $20, $40), go to your account dashboard (top right corner of web page). Click My Subscriptions > View Details. You will then see the discount code field under your subscription details. Copy and paste the discount code you received via email into this field and then select Apply. You have now successfully redeemed your points for your next subscription order.

We’re happy to help you with any additional questions you may have. Please feel free to contact our customer service team via email at info@ferosomcanada.com or call us at 1-888-622-3613.

We offer free shipping on orders over $50. Orders under $50 will be charged a $10 shipping fee.

Once your order has been placed, it will take 1-2 business days to process. After your order has been processed, shipping timelines vary between 2-5 business days depending on where you are located. All orders ship via Canada Post and Purolator.

Please note, we cannot always guarantee these delivery windows, as mail carriers may encounter delays beyond our control.

At this time, we only ship Ferosom Forte products within Canada.

You can check the status of your order by signing into your account here: https://ferosom-forte.myshopify.com/account/login. After you have signed in, you will be able to view your order and its fulfillment status.

Once your order has shipped, you will receive an email from us with your Canada Post tracking number. You can use this number to track your package. Please allow 48 hours for the tracking information to become available.

Please always double check your order details prior to placing it. We cannot guarantee, and are not responsible for any changes to your order or shipping address, as our fulfillment center quickly processes and ships orders. If you need to make changes, you can contact us at info@ferosomcanada.com or call us at 1(888) 622-3613 and we will do our best to get to it before your order ships.

We’re sorry you have not yet received your order – we can definitely help you with this. If possible, we first recommend checking around your delivery location and with any neighbors.

Sometimes a package is marked as delivered in error. This is often resolved at the end of the day and almost always within two days. If you haven’t received your order within two days of the carrier marking your order as delivered, please reach out to our team at info@ferosomcanada.com.

If you’re looking to return your order, we’re here to help! We offer returns within 30 days of purchase to the original payment method (excluding shipping charges). To be eligible for a return, your order must be in its original packaging and condition that it was received in. Please note, we do not cover the cost of the return shipping label – the customer is responsible for this fee when making a return.

We are unable to provide refunds for products purchased through one of our stockists, but we'll do our best to support you with a resolution.

To start a return, please email us at info@ferosomcanada.com and include your order number with a description of the reason for your return. Items sent back to us without first requesting a return, will not be accepted.